:root{--bg:#f4f6fb;--panel:#fff;--border:#e3e8f0;--text:#1c2434;--muted:#6b7688;--brand-blue:#2f6da6;--brand-blue-dark:#0d2146;--brand-gold:#eed78b;--brand-gold-deep:#c9ad5e;--primary:var(--brand-blue);--primary-dark:var(--brand-blue-dark);--success:var(--brand-blue);--warning:var(--brand-gold-deep);--danger:var(--brand-gold-deep);--sidebar-bg:var(--brand-blue-dark);--sidebar-text:var(--brand-gold);--sidebar-border:#1f3b6b;--sidebar-hover:#163561;--white:#fff;--surface-soft:#eef2f9;--surface-soft-hover:#e2e8f2;--surface-muted:#f1f5f9;--surface-hover:#f8fafc;--surface-active:#eef2ff;--status-info-bg:#d9e8f5;--status-warning-bg:#f9efcc;--status-success-bg:#d9e8f5;--status-success-soft-bg:#edf3f9;--status-error-bg:#f9efcc;--status-purple-bg:#edf3f9;--status-outlook-bg:#edf3f9;--status-closed-bg:#e5edf4;--status-info-text:var(--brand-blue-dark);--status-warning-text:#8a6f2f;--status-success-text:var(--brand-blue-dark);--status-error-text:#8a6f2f;--status-purple-text:var(--brand-blue);--status-unassigned-text:#4e6482;--status-closed-text:#5c7393;--status-facebook-text:var(--brand-blue);--status-viber-text:var(--brand-blue);--status-line-text:var(--brand-blue);--status-outlook-text:var(--brand-blue)}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);margin:0;font-family:Segoe 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16px;font-size:20px;font-weight:700;display:flex}.leads-kpi-strip{max-height:20vh;margin-bottom:16px;overflow:hidden}.leads-kpi-grid{gap:8px}.kpi-compact{margin-bottom:0;padding:10px 12px}.kpi-compact .kpi-value{font-size:22px}.help-icon-wrap{vertical-align:middle;display:inline-flex;position:relative}.help-icon{background:var(--surface-soft);width:22px;min-width:22px;height:22px;color:var(--muted);border-radius:50%;padding:0;font-size:12px;font-weight:700;line-height:1}.help-icon:hover,.help-icon:focus-visible{background:var(--surface-soft-hover);color:var(--text);outline:2px solid var(--primary);outline-offset:2px}.help-modal-overlay{z-index:1000;background:#0f172a73;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.help-modal{background:var(--panel);border:1px solid var(--border);border-radius:12px;flex-direction:column;width:min(520px,100%);max-height:min(80vh,640px);display:flex;box-shadow:0 16px 48px #0000002e}.help-modal-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;gap:16px;padding:16px 20px;display:flex}.help-modal-title{margin:0;font-size:18px;font-weight:600;line-height:1.3}.help-modal-body{padding:16px 20px 20px;overflow-y:auto}.help-modal-close{cursor:pointer;padding:0;line-height:1;transition:color .2s;color:#dc3545!important;background:0 0!important;border:none!important;font-size:24px!important;font-weight:700!important}.help-modal-close:hover{color:#a71d2a!important}.help-modal-text{color:var(--text);margin:0;font-size:14px;line-height:1.55}.accordion-section{margin-bottom:12px}.accordion-header-bar{width:100%;margin:0 0 8px;display:block}.accordion-trigger-actions{flex-shrink:0;align-items:center;gap:6px;display:inline-flex}.accordion-help-inline{align-items:center;display:inline-flex}.accordion-trigger{box-sizing:border-box;border:1px solid var(--border);background:var(--surface-soft);text-align:left;cursor:pointer;width:100%;font:inherit;color:var(--text);border-radius:10px;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px;display:flex}.accordion-trigger:hover,.accordion-trigger:focus-visible{background:var(--surface-soft-hover);outline:2px solid var(--primary);outline-offset:2px}.accordion-trigger-text{flex-direction:column;gap:2px;display:flex}.accordion-title{font-size:15px;font-weight:600}.accordion-subtitle{font-weight:400}.accordion-chevron-wrap{width:40px;min-width:40px;height:40px;color:var(--brand-blue-dark);background:var(--white);border:2px solid var(--brand-gold-deep);border-radius:50%;justify-content:center;align-items:center;transition:background .15s,color .15s,transform .2s;display:inline-flex}.accordion-trigger:hover .accordion-chevron-wrap,.accordion-trigger:focus-visible .accordion-chevron-wrap{background:var(--surface-soft-hover);color:var(--primary)}.accordion-chevron-wrap.is-open{color:var(--primary);transform:rotate(180deg)}.accordion-chevron-icon{display:block}.legacy-field-hint{color:var(--status-warning-text);margin-top:2px;font-size:11px;display:block}.accordion-panel{margin-top:0}.journey-guide{margin-bottom:16px}.journey-guide-header{justify-content:space-between;align-items:center;gap:12px;display:flex}.journey-guide-title{align-items:center;gap:6px;margin:0;font-size:15px;display:flex}.journey-steps{margin:12px 0 0;padding-left:20px}.journey-steps li{margin-bottom:8px;font-size:13px}.journey-steps li span{color:var(--muted);margin-top:2px;display:block}.form-section-title{align-items:center;gap:6px;margin:0 0 12px;font-size:15px;display:flex}.provision-actions{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.provision-actions select{width:auto;min-width:120px}.admin-link-list{margin:0;padding-left:18px;font-size:13px}.admin-link-list li{margin-bottom:8px}h3{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.pipeline-ribbon{background:var(--panel);border:1px solid var(--border);border-radius:8px;flex-wrap:wrap;gap:8px;margin-bottom:16px;padding:10px 12px;display:flex}.pipeline-ribbon-item{cursor:pointer;font-size:12px;font-weight:600;font:inherit;color:var(--muted);background:var(--surface-soft);border:none;border-radius:999px;padding:6px 12px}.pipeline-ribbon-email{border:2px solid var(--brand-gold-deep);background:var(--brand-gold);min-height:40px;color:var(--brand-blue-dark);cursor:pointer;border-radius:999px;justify-content:center;align-items:center;gap:8px;margin-left:auto;padding:8px 14px;font-size:13px;font-weight:700;display:inline-flex}.pipeline-ribbon-email-label{line-height:1}.pipeline-ribbon-email:hover,.pipeline-ribbon-email:focus-visible{background:var(--primary);color:var(--white);border-color:var(--primary-dark);outline:2px solid 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0;font-size:13px}.lead-detail-main{min-width:0}.lead-detail-sections{width:100%}.lead-form-stack{max-width:100%}.form-row-inline{grid-template-columns:1fr min(100%,280px);align-items:center;gap:12px 16px;display:grid}.form-row-inline label{margin-bottom:0}.form-control-inline,.form-row-inline select,.form-row-inline input:not([type=checkbox]){justify-self:end;width:100%;max-width:280px}@media (width<=767px){.form-row-inline{grid-template-columns:1fr}.form-control-inline,.form-row-inline select,.form-row-inline input:not([type=checkbox]){justify-self:stretch;max-width:none}}.inbox-empty-help{border:2px solid var(--brand-gold-deep);background:var(--status-warning-bg);border-radius:10px;margin-bottom:1rem;padding:1rem 1.25rem;font-size:13px;line-height:1.5}.inbox-empty-help strong{color:var(--brand-blue-dark)}.pipeline-ribbon-item.active{color:var(--white);background:var(--primary)}.pipeline-ribbon-item.done{box-shadow:inset 0 0 0 2px var(--success)}.card{background:var(--panel);border:1px solid var(--border);border-radius:8px;margin-bottom:16px;padding:16px}.grid{gap:16px;display:grid}.grid.cols-5{grid-template-columns:repeat(5,1fr)}.grid.cols-4{grid-template-columns:repeat(4,1fr)}.grid.cols-3{grid-template-columns:repeat(3,1fr)}.grid.cols-2{grid-template-columns:repeat(2,1fr)}.role-chip{background:var(--surface-soft);color:var(--muted);border-radius:10px;margin-left:8px;padding:2px 8px;font-size:11px;font-weight:600}.kpi{text-align:left}.kpi .kpi-label{color:var(--muted);text-transform:uppercase;letter-spacing:.4px;font-size:12px}.kpi .kpi-value{margin-top:4px;font-size:28px;font-weight:700}.kpi .kpi-sub{color:var(--muted);margin-top:2px;font-size:12px}.dashboard-heading{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.dashboard-freshness{margin:-8px 0 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12px;display:flex}.dashboard-action-item.priority-high{border-left-color:var(--danger)}.dashboard-action-item.priority-medium{border-left-color:var(--warning,#d69e2e)}.dashboard-action-item>div{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.dashboard-details-link{white-space:nowrap;font-weight:600}.dashboard-revenue-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.dashboard-ratio p{margin:4px 0 8px}.settings-dashboard-bands{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.settings-stage-band{border:1px solid var(--border);border-radius:8px;min-width:0;padding:10px 12px}.settings-stage-band legend{padding:0 4px;font-weight:600}@media (width<=960px){.settings-dashboard-bands,.dashboard-revenue-grid{grid-template-columns:1fr}.dashboard-action-item{align-items:flex-start}}@media (width<=720px){.dashboard-heading{flex-direction:column;align-items:stretch}.dashboard-heading>button{width:100%}.dashboard-action-item{flex-direction:column}.dashboard-details-link{align-self:flex-start}}.table-scroll{-webkit-overflow-scrolling:touch;margin-top:12px;overflow-x:auto}.table-scroll table{min-width:720px}table{border-collapse:collapse;width:100%}th,td{text-align:left;border-bottom:1px solid var(--border);padding:8px 10px;font-size:13px}th{color:var(--muted);text-transform:uppercase;font-size:11px;font-weight:600}.badge{border-radius:10px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-block}.badge.new{background:var(--status-info-bg);color:var(--status-info-text)}.badge.contacted{background:var(--status-warning-bg);color:var(--status-warning-text)}.badge.qualified{background:var(--status-success-soft-bg);color:var(--success)}.badge.appointment{background:var(--status-purple-bg);color:var(--status-purple-text)}.badge.converted{background:var(--status-success-bg);color:var(--status-success-text)}.badge.lost{background:var(--status-error-bg);color:var(--status-error-text)}.badge.pending{background:var(--status-warning-bg);color:var(--status-warning-text)}.badge.approved{background:var(--status-success-bg);color:var(--status-success-text)}.badge.rejected,.badge.stale{background:var(--status-error-bg);color:var(--status-error-text)}button,.btn{background:var(--primary);color:var(--white);cursor:pointer;border:none;border-radius:6px;padding:8px 14px;font-size:13px}button:hover{background:var(--primary-dark)}button.secondary{background:var(--surface-soft);color:var(--text)}button.secondary:hover{background:var(--surface-soft-hover)}button.danger{background:var(--danger)}button.small{padding:4px 10px;font-size:12px}input,select,textarea{border:2px solid var(--brand-gold-deep);width:100%;color:var(--text);background:var(--white);border-radius:6px;padding:10px 12px;font-family:inherit;font-size:14px;box-shadow:0 0 0 1px #c9ad5e26}input:focus,select:focus,textarea:focus{outline:2px solid var(--brand-blue);outline-offset:1px;border-color:var(--brand-gold-deep);color:var(--text)}input:disabled,select:disabled,textarea:disabled,button:disabled{opacity:.65;cursor:not-allowed}.form-row{margin-bottom:12px}.form-row label{color:var(--text);margin-bottom:6px;font-size:13px;font-weight:600;display:block}.action-busy-bar{z-index:1100;text-align:center;background:var(--brand-gold);color:var(--brand-blue-dark);padding:8px 16px;font-size:13px;font-weight:600;position:fixed;top:0;left:0;right:0;box-shadow:0 2px 8px #0000001f}.action-toast{z-index:1100;background:var(--white);border:2px solid var(--brand-gold-deep);max-width:min(420px,100vw - 32px);color:var(--text);border-radius:8px;flex-direction:column;gap:4px;padding:14px 44px 14px 16px;font-size:14px;display:flex;position:fixed;bottom:24px;right:24px;box-shadow:0 8px 24px #0d21462e}.action-toast-success strong{color:var(--brand-blue-dark)}.action-toast-error{border-color:var(--brand-gold-deep);background:var(--status-warning-bg)}.action-toast-error strong{color:#8a6f2f}.action-toast-close{min-width:32px;padding:4px 8px;position:absolute;top:8px;right:8px}.error-text{color:var(--danger);font-size:12px}.success-text{color:var(--success);font-size:12px}.login-wrap{background:linear-gradient(135deg, var(--brand-blue-dark) 0%, var(--brand-blue) 100%);justify-content:center;align-items:center;min-height:100vh;display:flex}.login-card{background:var(--white);border-radius:12px;width:360px;padding:32px}.login-sso-btn{justify-content:center;align-items:center;gap:8px;width:100%;min-height:2.5rem;display:inline-flex}.login-sso-btn .sso-provider-icon{flex-shrink:0}.checklist-item{align-items:center;gap:8px;padding:6px 0;display:flex}.checklist-item input[type=checkbox]{width:auto}.settings-card-header{justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.settings-card-header h3{margin:0}.settings-section-save{flex-shrink:0;justify-content:center;align-items:center;width:2.25rem;height:2.25rem;padding:0;display:inline-flex}.settings-section-save svg{width:1.125rem;height:1.125rem}.settings-role-checklist{flex-direction:column;gap:0;max-width:28rem;margin:0;padding:0;list-style:none;display:flex}.settings-role-row{cursor:pointer;grid-template-columns:1.25rem 1fr;align-items:center;column-gap:.75rem;padding:.35rem 0;display:grid}.settings-role-row input[type=checkbox]{justify-self:center;width:1rem;height:1rem;margin:0}.settings-top-grid{grid-template-columns:1fr 1fr;align-items:start;gap:16px;margin-bottom:16px;display:grid}@media (width<=960px){.settings-top-grid{grid-template-columns:1fr}}.settings-general-fields .form-row input,.settings-general-fields .form-row textarea{width:100%}.settings-sso-toggle-list{flex-direction:column;gap:.65rem;display:flex}.settings-toggle-row{cursor:pointer;grid-template-columns:1fr auto 2.5rem;align-items:center;gap:.75rem;margin:0;display:grid}.settings-toggle-label{font-weight:500}.settings-toggle-state{color:var(--muted,#64748b);text-align:right;font-size:.85rem}.settings-toggle-switch{width:2.75rem;height:1.5rem;display:inline-block;position:relative}.settings-toggle-switch input{opacity:0;cursor:pointer;z-index:1;width:100%;height:100%;margin:0;position:absolute}.settings-toggle-track{background:#cbd5e1;border-radius:999px;transition:background .15s;position:absolute;inset:0}.settings-toggle-track:after{content:"";background:#fff;border-radius:50%;width:1.2rem;height:1.2rem;transition:transform .15s;position:absolute;top:.15rem;left:.15rem;box-shadow:0 1px 2px #00000026}.settings-toggle-switch input:checked+.settings-toggle-track{background:var(--accent,#2563eb)}.settings-toggle-switch input:checked+.settings-toggle-track:after{transform:translate(1.25rem)}.settings-toggle-switch input:focus-visible+.settings-toggle-track{outline:2px solid var(--accent,#2563eb);outline-offset:2px}.documents-upload-row{grid-template-columns:minmax(120px,1fr) minmax(120px,1fr) minmax(140px,1.2fr) minmax(100px,1fr) auto;align-items:end;gap:12px;display:grid}@media (width<=900px){.documents-upload-row{grid-template-columns:1fr 1fr}.documents-upload-submit{grid-column:1/-1}}.documents-file-input-hidden{opacity:0;pointer-events:none;width:0;height:0;position:absolute}.documents-drop-zone{border:2px dashed var(--border);background:var(--surface-soft);cursor:pointer;border-radius:8px;flex-direction:column;justify-content:center;align-items:center;width:100%;min-height:72px;padding:8px;display:flex}.documents-drop-zone.drag-over{border-color:var(--primary);background:var(--surface-active)}.documents-drop-plus{color:var(--primary);font-size:1.5rem;font-weight:600;line-height:1}.documents-drop-label{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;max-width:100%;font-size:.75rem;overflow:hidden}.th-with-action{align-items:center;gap:6px;display:inline-flex}.table-search-btn{cursor:pointer;background:0 0;border:none;padding:2px 4px;font-size:1rem;line-height:1}.th-name-search{flex-wrap:nowrap;max-width:100%}.table-header-search-wrap{flex:auto;align-items:center;gap:4px;min-width:0;max-width:min(280px,42vw);display:inline-flex}.table-header-search-input{border:1px solid var(--border);background:var(--panel);border-radius:6px;width:100%;min-width:120px;padding:4px 8px;font-size:13px;line-height:1.3}.table-header-search-clear{color:var(--muted);cursor:pointer;background:0 0;border:none;flex-shrink:0;padding:0 2px;font-size:1.25rem;line-height:1}.table-header-search-clear:hover{color:var(--text)}.settings-role-label{font-size:14px;line-height:1.35}.progress-bar{background:var(--surface-soft);border-radius:6px;height:8px;overflow:hidden}.progress-bar>div{background:var(--success);height:100%}.inbox-layout{grid-template-columns:320px 1fr;gap:16px;min-height:520px;display:grid}.inbox-filters{border-bottom:1px solid var(--border);flex-direction:column;gap:8px;margin-bottom:8px;padding-bottom:12px;display:flex}.inbox-conv-list{max-height:560px;margin:0;padding:0;list-style:none;overflow-y:auto}.inbox-conv-item{border-bottom:1px solid var(--border);cursor:pointer;padding:10px 12px}.inbox-conv-item:hover{background:var(--surface-hover)}.inbox-conv-item.active{background:var(--surface-active);border-left:3px solid var(--primary)}.inbox-conv-item.unread strong{font-weight:700}.inbox-conv-header{gap:6px;margin-bottom:4px;display:flex}.inbox-thread-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:16px;padding-bottom:12px;display:flex}.inbox-thread-header h2{margin:0 0 4px;font-size:18px}.inbox-actions{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.inbox-actions select{width:auto;min-width:140px}.inbox-messages{flex-direction:column;gap:10px;max-height:360px;margin-bottom:16px;display:flex;overflow-y:auto}.inbox-msg{border-radius:10px;max-width:80%;padding:10px 12px;font-size:13px}.inbox-msg.in{background:var(--surface-muted);align-self:flex-start}.inbox-msg.out{background:var(--surface-active);align-self:flex-end}.inbox-msg-meta{color:var(--muted);margin-bottom:4px;font-size:11px}.inbox-reply{align-items:flex-end;gap:8px;display:flex}.inbox-reply textarea{resize:vertical;flex:1}.inbox-history{color:var(--muted);margin-top:16px;font-size:12px}.inbox-history ul{margin:8px 0 0;padding-left:18px}.badge.unassigned{background:var(--surface-muted);color:var(--status-unassigned-text)}.badge.open{background:var(--status-info-bg);color:var(--status-info-text)}.badge.closed{background:var(--status-closed-bg);color:var(--status-closed-text)}.badge.channel-facebook{background:var(--status-info-bg);color:var(--status-facebook-text)}.badge.channel-viber{background:var(--status-purple-bg);color:var(--status-viber-text)}.badge.channel-line{background:var(--status-success-bg);color:var(--status-line-text)}.badge.channel-outlook{background:var(--status-outlook-bg);color:var(--status-outlook-text)}.list-table-state{text-align:center;vertical-align:middle;padding:24px 16px!important}.list-loading{justify-content:center;align-items:center;gap:10px;display:inline-flex}.list-loading-mark-frame{vertical-align:middle;border-radius:50%;flex-shrink:0;width:22px;height:22px;animation:.85s linear infinite list-spin;display:inline-block;position:relative;overflow:hidden}.list-loading-mark{object-fit:cover;pointer-events:none;width:38px;max-width:none;height:36px;position:absolute;top:50%;left:50%;transform:translate(-50%,-50%)}@media (prefers-reduced-motion:reduce){.list-loading-mark-frame{animation:none}}@keyframes list-spin{to{transform:rotate(360deg)}}